Reverse Logistics Peak Season Featured Image

Reverse Logistics Programs are No Longer Optional for Retailers Entering Peak Season

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Most businesses plan peak season backwards. They spend months optimizing the outbound side of the operation. Carrier negotiations, fulfillment speed, inventory positioning, labor forecasting. All of it pointed in one direction: getting orders out the door. And that work matters. But here is what gets left out of almost every peak season planning conversation. What happens when those orders come back?
What's the Real Cost of Ignoring Your Returns Process?

What’s the Real Cost of Ignoring Your Returns Process?

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Most supply chain investments go into getting orders out the door. Returns get whatever is left over. That gap shows up directly in your margins, your inventory recovery rates, and your customer retention numbers. Here is what it actually costs, and what a purpose-built returns program does differently.